Refunds policy

Candid Studio Rental Refund Policy

Cancellations:

  • Cancellations made within 48 hours of booking the service will receive a full refund.

  • Cancellations made less than 48 hours before the scheduled Event will forfeit the entire rental fee.

Rescheduling:

  • Rescheduling your booking is permitted, subject to availability.

  • A rescheduling fee of £20 will be applied to all rescheduled bookings.

  • To reschedule, please contact Candid Studio at least 48 hours before your original event date.

Please note:

  • This refund policy applies to photo booth rental services only. Additional services or products may have different cancellation and rescheduling policies.

  • Refunds will be processed using the original payment method within 5 business days of receiving your cancellation request.

We recommend reviewing your booking details carefully before confirming. If you have any questions regarding this policy, please don't hesitate to contact Candid Studio.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail booking@candidstudi0.com