Privacy Policy

CANDID STUDIO — Last updated: [DATE]

1. Who We Are

Candid Studio ("we", "us", "our") provides photo booth and video guestbook hire and sales. This policy explains how we collect, use and protect personal data when you enquire, book, or purchase through this website.

Contact: info@candidstudi0.com · +44 7511 097053

2. What Data We Collect

2.1 When you fill in a booking or enquiry form, we collect the information you provide: full name, email address, phone number, event date, venue location, postcode, and any other details you share about your event.

2.2 When you browse the site, we may collect standard technical and usage data (such as pages visited and general location) via analytics tools, described in Section 5.

3. How We Use Your Data

3.1 To respond to enquiries and provide quotes.

3.2 To arrange, confirm and deliver bookings, hires and purchases.

3.3 To send booking-related communications, such as confirmations and reminders.

3.4 To understand how visitors use the site and improve it, using aggregated analytics data.

We do not sell your personal data to third parties.

4. Legal Basis for Processing

4.1 Where you submit an enquiry or booking, we process your data to take steps at your request prior to entering a contract, and to perform that contract.

4.2 Where we use analytics, we rely on your consent (where required) or our legitimate interest in understanding and improving the site.

5. Third-Party Services

5.1 Formspree — our booking and enquiry forms are processed by Formspree, a third-party form backend, which delivers your submitted details to us by email.

5.2 Google Analytics — we use Google Analytics to understand site traffic, which sets cookies and collects information about your visit.

5.3 These providers may process data outside the UK/EEA under their own privacy and data transfer safeguards. See their respective privacy policies for details.

6. Data Retention

We keep booking and enquiry data for as long as necessary to fulfil the purposes above and to meet our legal and accounting obligations, after which it is deleted or anonymised.

7. Your Rights

Under UK GDPR, you have the right to access, correct, delete, or restrict the use of your personal data, and to object to or withdraw consent for certain processing. To exercise any of these rights, contact us at info@candidstudi0.com. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date at the top.